Shipping policy

Dispatch & Delivery Policy

• We dispatch orders within 5–15 days of placement — most usually ship within a week.

• For made-to-order jewellery, the dispatch time may extend to 10–15 days as each piece is handcrafted with care. 

• We dispatch all orders only after a thorough quality check.If the process takes a little longer than expected, our team will keep you updated on the status.

Domestic Delivery:
• Once dispatched, your order will reach you within 3–4 working days.
• You can track your order through the link shared via email and WhatsApp.

Pan-India Shipping:
• We offer shipping across India at a nominal fee of ₹70.
• Free shipping is available on all orders above ₹1500.

International Orders:
• International deliveries typically take 7–10 days from dispatch.
• Standard shipping charges apply 
(custom duties, if applicable, are not included) 

PARTIAL CASH ON DELIVERY (shipping)

• PARTIAL COD is not available on personalised orders and also not for international shipping.

• Partial COD Policy
    •    The Partial COD amount is non-refundable under all circumstances.
    •    If your order returns to our hub due to failed delivery, incorrect number, or unavailability, you can request a re-dispatch.
    •    For re-dispatch, you must pay:
✔️ Remaining order amount (prepaid)
✔️ Shipping charges, if applicable
    •    Re-dispatched orders are sent only on prepaid basis (COD not available).
    •    Please ensure your contact number and address are correct to avoid delivery issues.
   • If a COD order is denied upon delivery, it will be marked as a cancelled order by the        receiver.

• All COD orders must be confirmed prior to dispatch.

For Partial COD orders, the amount paid in advance is non-refundable.